Terms of Use

These terms of use explain the rules for using the RaffleLabs website. By accessing or using this website, you agree to these terms. If you do not agree to them, please do not use the site.

1. Who we are

This website is operated by OCRO LTD, trading as RaffleLabs, a company registered in England and Wales under company number 12774706, with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ ("we", "us", "our"). You can contact us at info@rafflelabs.co.uk.

2. Acceptance of these terms

By using this website you confirm that you accept these terms of use and agree to comply with them. We may revise these terms at any time by updating this page, and your continued use of the site means you accept the revised terms.

3. Using our website

You agree to use our website only for lawful purposes. You must not:

• Use the site in any way that breaches any applicable law or regulation.
• Use the site in any way that is fraudulent, or has any fraudulent or harmful purpose or effect.
• Attempt to gain unauthorised access to the site, the server on which it is stored, or any connected server, computer, or database.
• Introduce any viruses, malware, or other material that is malicious or technologically harmful.
• Copy, reproduce, scrape, or systematically extract content from the site without our permission.

We may suspend or withdraw access to the site, or any part of it, at any time without notice.

4. Intellectual property

All content on this website — including text, graphics, logos, branding, design, and code — is owned by us or our licensors and is protected by intellectual property laws. You may view and print content for your own personal, non-commercial use. You must not otherwise use, copy, reproduce, or distribute any content without our prior written permission.

5. Information only — not advice

The content on this website is provided for general information only. It does not constitute professional, legal, financial, or other advice, and you should not rely on it as such. Any figures, timeframes, eligibility indications, or outcomes described on the site (including in relation to website builds, payments, funding, or licensing) are illustrative, are not guarantees, and may vary depending on your circumstances.

6. Enquiries and no contract

Submitting an enquiry or contact form does not create any contract between us and does not guarantee that we will provide any service, or that any application, account, funding, or approval will be successful. Any services we provide are subject to separate terms agreed with you before we begin work.

7. Our services and third parties

Some of our services may be delivered or fulfilled with the help of carefully selected third-party partners. Where this is the case, additional or separate terms may apply, and we will make these clear to you at the appropriate time. We are not responsible for the acts, omissions, or terms of any third party except as set out in the agreement we have with you.

8. Third-party links

Our website may contain links to third-party websites and resources. These links are provided for your convenience only. We have no control over, and accept no responsibility for, the content or availability of those sites.

9. Disclaimers

Our website is provided "as is" and "as available". While we make reasonable efforts to keep the site up to date and accurate, we make no representations, warranties, or guarantees, whether express or implied, that the site or its content is accurate, complete, or error-free, or that the site will be available uninterrupted or secure.

10. Limitation of liability

To the fullest extent permitted by law, we exclude all liability for any loss or damage arising out of or in connection with your use of, or inability to use, this website, or reliance on any content on it. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under English law.

11. Changes to the website and these terms

We may update or change the website and these terms from time to time to reflect changes to our services, our users' needs, or our business priorities. Please check this page periodically to take notice of any changes.

12. Governing law and jurisdiction

These terms, their subject matter, and their formation are governed by the laws of England and Wales. You and we both agree that the courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising out of or in connection with them.

13. Contact us

If you have any questions about these terms of use, please contact us at info@rafflelabs.co.uk.